@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600&display=swap');
*{box-sizing:border-box}
#ldcv4-root{--c:#C8717A;--c2:#A8515A;--g:linear-gradient(135deg,#C8717A,#A8515A);--sh:0 20px 60px rgba(168,81,90,.22),0 4px 20px rgba(0,0,0,.10);--fn:'Inter',-apple-system,sans-serif;--z:9999999;font-family:var(--fn)}
/* FAB area */
#ldcv4-fab-area{position:fixed;bottom:26px;right:26px;z-index:var(--z);display:flex;flex-direction:column;align-items:flex-end;gap:10px}
#ldcv4-root.ldcv4-left #ldcv4-fab-area{right:auto;left:26px;align-items:flex-start}
/* Speech bubble */
#ldcv4-bubble{background:#fff;border-radius:18px 18px 4px 18px;padding:11px 34px 11px 15px;box-shadow:0 4px 20px rgba(0,0,0,.13);font-size:13.5px;font-weight:500;color:#1A1A2E;cursor:pointer;position:relative;max-width:235px;line-height:1.42;border:1.5px solid #F0D8DA;animation:ldcSl .4s ease;transition:box-shadow .2s}
#ldcv4-bubble:hover{box-shadow:0 6px 28px rgba(168,81,90,.2)}
#ldcv4-root.ldcv4-left #ldcv4-bubble{border-radius:18px 18px 18px 4px}
#ldcv4-bubble::after{content:'';position:absolute;bottom:-10px;right:20px;border:5px solid transparent;border-top-color:#fff;filter:drop-shadow(0 1px 1px rgba(0,0,0,.08))}
#ldcv4-root.ldcv4-left #ldcv4-bubble::after{right:auto;left:20px}
#ldcv4-bubble-x{position:absolute;top:7px;right:8px;background:none;border:none;color:#bbb;font-size:13px;cursor:pointer;padding:0;width:18px;height:18px;display:flex;align-items:center;justify-content:center}
#ldcv4-bubble-x:hover{color:#666}
@keyframes ldcSl{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}
/* FAB */
#ldcv4-fab{width:64px;height:64px;border-radius:50%;background:var(--g);box-shadow:0 4px 24px rgba(168,81,90,.45);cursor:pointer;display:flex;align-items:center;justify-content:center;border:3px solid rgba(255,255,255,.25);position:relative;overflow:hidden;transition:transform .25s cubic-bezier(.34,1.56,.64,1)}
#ldcv4-fab:hover{transform:scale(1.09)}
#ldcv4-fab:active{transform:scale(.96)}
#ldcv4-fab-av{width:58px;height:58px;display:flex;align-items:center;justify-content:center}
#ldcv4-fab-av svg,#ldcv4-fab-av img{width:100%;height:100%;object-fit:cover;border-radius:50%}
#ldcv4-fab-badge{position:absolute;top:-2px;right:-2px;min-width:20px;height:20px;background:#FF4757;color:#fff;font-size:11px;font-weight:700;border-radius:10px;display:flex;align-items:center;justify-content:center;border:2px solid #fff;padding:0 4px;animation:ldcPu 2s infinite}
#ldcv4-fab-badge.hidden{display:none}
@keyframes ldcPu{0%,100%{box-shadow:0 0 0 0 rgba(255,71,87,.5)}50%{box-shadow:0 0 0 7px rgba(255,71,87,0)}}
/* Chat window */
#ldcv4-win{position:fixed;bottom:108px;right:26px;width:368px;height:600px;background:#F7F8FC;border-radius:20px;box-shadow:var(--sh);display:flex;flex-direction:column;z-index:var(--z);overflow:hidden;opacity:0;transform:translateY(22px) scale(.95);pointer-events:none;transition:opacity .28s ease,transform .3s cubic-bezier(.34,1.56,.64,1)}
#ldcv4-win.open{opacity:1;transform:none;pointer-events:all}
#ldcv4-root.ldcv4-left #ldcv4-win{right:auto;left:26px}
/* Header */
#ldcv4-head{background:var(--g);padding:0 16px;flex-shrink:0}
#ldcv4-head-top{display:flex;align-items:center;justify-content:flex-end;gap:8px;padding:10px 0 8px}
.ldcv4-langs{display:flex;background:rgba(255,255,255,.18);border-radius:20px;overflow:hidden;margin-right:auto}
.ldcv4-lang{padding:4px 10px;font-size:10px;font-weight:700;border:none;background:transparent;color:rgba(255,255,255,.75);cursor:pointer;letter-spacing:.04em;font-family:inherit;transition:all .15s}
.ldcv4-lang.active{background:rgba(255,255,255,.95);color:var(--c2);border-radius:20px}
#ldcv4-x{background:rgba(255,255,255,.18);border:none;color:#fff;width:28px;height:28px;border-radius:50%;cursor:pointer;font-size:14px;display:flex;align-items:center;justify-content:center;flex-shrink:0}
#ldcv4-x:hover{background:rgba(255,255,255,.32)}
#ldcv4-head-profile{display:flex;align-items:center;gap:12px;padding:0 0 14px}
#ldcv4-head-av{width:54px;height:54px;border-radius:50%;border:2.5px solid rgba(255,255,255,.55);overflow:hidden;flex-shrink:0;background:rgba(255,255,255,.15);display:flex;align-items:center;justify-content:center}
#ldcv4-head-av svg,#ldcv4-head-av img{width:100%;height:100%;object-fit:cover}
#ldcv4-head-name{color:#fff;font-size:15px;font-weight:600;display:block}
#ldcv4-head-sub{color:rgba(255,255,255,.85);font-size:11.5px;display:flex;align-items:center;gap:5px;margin-top:3px}
.ldcv4-dot{width:7px;height:7px;background:#4ADE80;border-radius:50%;flex-shrink:0}
.ldcv4-wave{height:18px;background:#F7F8FC;border-radius:50% 50% 0 0/100% 100% 0 0}
/* Client info step */
#ldcv4-step-info{flex:1;display:flex;align-items:center;justify-content:center;padding:20px;overflow:hidden}
#ldcv4-info-inner{background:#fff;border-radius:16px;padding:24px 20px;width:100%;box-shadow:0 2px 12px rgba(0,0,0,.08)}
#ldcv4-info-av{width:56px;height:56px;border-radius:50%;overflow:hidden;margin:0 auto 14px;border:2px solid var(--c)}
#ldcv4-info-av svg,#ldcv4-info-av img{width:100%;height:100%;object-fit:cover}
#ldcv4-info-msg{text-align:center;font-size:14px;color:#1A1A2E;margin:0 0 18px;line-height:1.45}
.ldcv4-field{margin-bottom:12px}
.ldcv4-field label{display:block;font-size:12px;font-weight:500;color:#555;margin-bottom:4px}
.ldcv4-field input{width:100%;padding:9px 13px;border:1.5px solid #F0D8DA;border-radius:10px;font-size:13px;font-family:inherit;outline:none;transition:border-color .2s;background:#FDF8F8}
.ldcv4-field input:focus{border-color:var(--c);background:#fff}
#ldcv4-start-btn{width:100%;padding:11px;background:var(--g);color:#fff;border:none;border-radius:10px;font-size:14px;font-weight:600;font-family:inherit;cursor:pointer;transition:opacity .15s;margin-top:4px}
#ldcv4-start-btn:hover{opacity:.9}
#ldcv4-info-skip{text-align:center;font-size:12px;margin:10px 0 0}
#ldcv4-info-skip a{color:#9CA3AF}
/* Chat area */
#ldcv4-chat-area{display:none;flex:1;flex-direction:column;overflow:hidden}
#ldcv4-msgs{flex:1;overflow-y:auto;padding:12px 14px 6px;display:flex;flex-direction:column;gap:10px;scroll-behavior:smooth;background:#F7F8FC}
#ldcv4-msgs::-webkit-scrollbar{width:3px}
#ldcv4-msgs::-webkit-scrollbar-thumb{background:#E0D0D2;border-radius:4px}
.ldcv4-date{text-align:center;font-size:10px;color:#9CA3AF;font-weight:500;margin:4px 0}
/* Bot bubble */
.ldcv4-bot-row{display:flex;align-items:flex-end;gap:7px;max-width:88%}
.ldcv4-bot-av{width:30px;height:30px;border-radius:50%;overflow:hidden;flex-shrink:0;background:#fff;border:1.5px solid rgba(200,113,122,.2);display:flex;align-items:center;justify-content:center}
.ldcv4-bot-av svg,.ldcv4-bot-av img{width:100%;height:100%;object-fit:cover;border-radius:50%}
.ldcv4-bbl-bot{background:#fff;color:#1A1A2E;padding:10px 13px;border-radius:14px 14px 14px 4px;font-size:13px;line-height:1.58;box-shadow:0 1px 4px rgba(0,0,0,.07);word-break:break-word}
.ldcv4-bbl-bot a{color:var(--c)}
.ldcv4-bot-time{font-size:9.5px;color:#9CA3AF;margin-top:3px;padding-left:37px}
/* User bubble */
.ldcv4-user-row{display:flex;flex-direction:column;align-items:flex-end;max-width:80%;align-self:flex-end}
.ldcv4-bbl-user{background:var(--g);color:#fff;padding:10px 13px;border-radius:14px 14px 4px 14px;font-size:13px;line-height:1.58;word-break:break-word;box-shadow:0 2px 8px rgba(168,81,90,.28)}
.ldcv4-user-time{font-size:9.5px;color:#9CA3AF;margin-top:3px}
/* Typing */
.ldcv4-typing-row{display:flex;align-items:flex-end;gap:7px}
.ldcv4-typing-bub{background:#fff;border-radius:14px 14px 14px 4px;padding:11px 14px;display:flex;gap:5px;align-items:center;box-shadow:0 1px 4px rgba(0,0,0,.07)}
.ldcv4-td{width:7px;height:7px;border-radius:50%;background:#CBD5E1;animation:ldcBo 1.2s infinite}
.ldcv4-td:nth-child(2){animation-delay:.2s;background:#AAB8CC}
.ldcv4-td:nth-child(3){animation-delay:.4s;background:var(--c);opacity:.7}
@keyframes ldcBo{0%,60%,100%{transform:translateY(0)}30%{transform:translateY(-6px)}}
/* Quick replies */
#ldcv4-quick{padding:8px 14px 4px;display:flex;flex-wrap:wrap;gap:6px;background:#F7F8FC;flex-shrink:0}
.ldcv4-qbtn{padding:6px 13px;font-size:12px;font-weight:500;background:#fff;color:var(--c2);border:1.5px solid #F0D8DA;border-radius:20px;cursor:pointer;transition:all .15s;white-space:nowrap;font-family:inherit}
.ldcv4-qbtn:hover{background:var(--g);color:#fff;border-color:transparent}
/* Input */
#ldcv4-input-area{display:flex;align-items:flex-end;gap:8px;padding:10px 14px 12px;background:#fff;border-top:1px solid #F0E8EA;flex-shrink:0}
#ldcv4-txt{flex:1;min-height:40px;max-height:96px;padding:10px 13px;font-size:13px;border:1.5px solid #F0D8DA;border-radius:22px;background:#FDF8F8;color:#1A1A2E;resize:none;outline:none;line-height:1.4;font-family:inherit;transition:border-color .2s;overflow:hidden}
#ldcv4-txt:focus{border-color:var(--c);background:#fff}
#ldcv4-txt::placeholder{color:#C4A0A4}
#ldcv4-send{width:42px;height:42px;border-radius:50%;background:var(--g);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;box-shadow:0 3px 12px rgba(168,81,90,.35);transition:transform .15s,opacity .15s}
#ldcv4-send:hover{transform:scale(1.08)}
#ldcv4-send:active{transform:scale(.94)}
#ldcv4-send:disabled{opacity:.4;cursor:default;transform:none}
/* Footer */
#ldcv4-footer{text-align:center;padding:5px 0 8px;font-size:10px;color:#C4A0A4;background:#fff;letter-spacing:.02em;flex-shrink:0}
@media(max-width:420px){#ldcv4-win{width:100vw;height:94vh;bottom:0;right:0;border-radius:20px 20px 0 0}#ldcv4-root.ldcv4-left #ldcv4-win{left:0}}
/* End button */
.ldcv4-end-btn{background:rgba(255,255,255,.18);border:none;color:#fff;padding:4px 10px;border-radius:14px;cursor:pointer;font-size:11px;font-weight:500;font-family:inherit;transition:background .15s;white-space:nowrap}
.ldcv4-end-btn:hover{background:rgba(255,255,255,.32)}
/* Rating stars */
.ldcv4-star{background:none;border:none;font-size:28px;cursor:pointer;padding:2px 4px;line-height:1;transition:transform .1s;color:#F59E0B}
.ldcv4-star:hover{transform:scale(1.18)}
.ldcv4-star.filled{color:#F59E0B}
/* Suggestion textarea */
#ldcv4-sug:focus{border-color:#C8717A;background:#fff}